Carola Ponce


Carola is a designer passionate about cultural expressions and human narratives. 

Passionate about cultural expressions and human narratives, I am leading the intersection where design thinking and technology can improve human experiences and influence social change.


I am a User Experience Design Strategist working on products that aim to solve problems for vulnerable populations. I joined the U.S Digital Service in 2016, an initiative by President Obama to bring Tech Industry’s expertise to improve the government services that are most needed and impact the most amount of people, such as Immigration, Education and Veteran Services.

In my pre-government life, I specialized in product design and development, shipping interactive end-to-end experiences for over a decade in a wide variety of consumer facing products for new brands as well as fortune 500 companies. Working in robust agile teams, or with lean teams focused on user testing and data driven iterations. Concentrating on the user has been vital in creating intuitive, simple and always beautifully designed solutions. I have successfully deployed projects in a variety of fields including SAAS, fashion, education, human resources, and environmental conservation.

When not designing, I have shared my passion for the creative process by teaching an Intro to User Experience Design class at the UC Berkeley extension. I also relish navigating different creative urban spaces and ethnic dance practices.

I am fortunate to have merged what I do with the causes I feel fervent about; I believe we solve problems by showing up and contributing our skills to create effective digital technology to assist our users in their most crucial needs.